Service Department

Expert Mechanic

Lead by master mechanics, we have a staff of full-time mechanics with over 165 years of combined industry experience. We want to make sure your bike stays in the same top performing condition you remember buying it in, and we are so confident your bike has this potential, that we back our work with a guarantee.

Our Service Guarantee

We guarantee complete work on any bike you buy from Bicycle Sport Shop at any location. We even guarantee our work on bikes we don't sell as long as they were originally purchased from an Independent Bicycle Dealer. Our guarantee means you only pay for our service once. If you're not satisfied, we will continue to diagnose and service your bike for FREE (up to 30 days after the original service), until it's right as long as the problem is specifically related to our service.

Customer Loyalty Benefit Program

We believe, when you purchase a new bicycle or upgrade your current one, you make an investment with us. We appreciate your business and express that by making a commitment to you in the cost of our service labor.

  • If you purchase a new bike from us, we offer a Safety Check and an Annual Service and Cleaning in the first year of ownership for FREE. That's a $195.00 value.
  • For 30 days after purchasing your bike, we will you can get any part or accessory purchased at Bicycle Sport Shop installed for free if the labor cost is less than $25. For installs over $25, the labor will be 50% off.
  • No additional work is required to qualify. Simply buy from us and we'll make sure you receive your labor discounts automatically.

Custom Wheel Building

The Bicycle Sport Shop has the ability to build any custom wheel you can imagine. Our service staff will take the time to understand your specific needs based on your budget and riding style to hand select the perfect wheelset. Custom wheels are often a better choice than pre-built wheels because we can individually select the actual build design to match your riding needs. In addition to the build's design, we can customize the parts in ways pre-built wheels are not always available. Our expert wheel builders will do all this and still keep the labor to $70.00 (or $60 if you purchase all the pieces from us as well).

Tune-Up Prices and Descriptions

Bikes brought in excessively dirty will require an additional cleaning charge.

The Total Package - Starting at $700

We’ll outfit your bike with new everything. Call/ask for details.


New Bike Feel - Starting at $350

Make your bike as good as new. We’ll perform a complete rebuild, install any new parts, and get you rolling with brand new tires and grips.


Annual Service and Cleaning - $150

Preventative care is the best policy. We’ll do a detailed cleaning of the drivetrain, polish the frame, set up your brakes, and true and tension the wheels.


Basic Service - $100

Think of this as your bike’s basic checkup. We'll set up your brakes and gears, plus give the wheels a tension and true.


Safety Check - $45

Give yourself peace of mind with this simple check to ensure everything is in working order. We’ll give you an estimate if we find anything.


Suspension Tuning

Dynamic Suspension Tune - $250

On the trail, hands-on tuning technique to create a personalized suspension setup for your bike and make it the most precise, best-handling ride possible.

Static Suspension Setup and 101 Clinic - $125

This is the baseline setup for any bike with suspension. We will create a safe and fun set of ride characteristics and teach you more about your suspension.

Safety Setup - $20

We will make sure your sag and rebound are safe and ready for riding. Included in new bike purchases.


List of Service Charges

Brakes

Adjust Rim Brake and/or Install Brake Pads $12
Adjust Disc Brake and/or Install Pads $20
Bleed Disc Brake and Clean Pistons $40
Install Hydraulic Disc Brake $50
Install Brake Cable $15
   

Drivetrain

Overhaul Adjustable Bottom Bracket $30
Measure and Install Chain $12
   

Wheels

Install Tube and Tire w/ Wheel on Bike $10
Install Tube and Tire w/ Wheel off Bike $8
Tubeless Sealant Refill $8
Set up Tubeless System (Per Wheel) $25
Overhaul Front Hub $20
Overhaul Rear Hub $25
True Wheel $18
Custom Wheel Build $70
   

Major Repairs

Custom Pro Build on Bike $250
Install Drivetrain and Shifter Upgrade $125
   

Misc. Installs

Install Wireless Computer $18
Install Rear Rack $22
Install Fenders $25

Shifter/Derailleur

Adjust Front Derailleur $14
Adjust Rear Derailleur $12
Install STI Road Shifters (Pair) $70
Install Mountain Shifters (Pair) $50
   
   

Suspension

Complete Fork Overhaul including Shock Oil $125
Overhaul Air Canister on Rear Shock $50
   

Headtube & Handlebars

Adjust Headset $10
Overhaul Headset $35
Install Headset $35
Cut Mountain Bike Handlebars $20
Install Mountain Bike Handlebars $25
Install Road Bike Handlebars $50
Install Handlebar Tape $20
   

Tune Ups/Builds

Box Bike for Shipping (includes box and supplies) $70
Box Bike and Ship anywhere in Continental US $220
   
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